Payors

We are the go-to specialty pharmacy for financial support. Our skilled intake specialists provide patients and payers with all needed financial support to manage all costs associated with patient and physician treatment delivery.

payors Benefits

Some of the services provided by our specialized departments include, but are not limited to:

  • Assure same day approval for eligible patients
  • Manage patient payment status
  • Work to contract rebates
  • Grant patient access to treatment medications
  • Provide patient and physician savings and mitigate costs
  • Eliminate difficulties while maintaining quality patient treatment and care
  • Service performance is guaranteed and contractually supported for reliability
  • Use of new and advanced medical technology and web software

We use our TNH Live Portal system for tasks that include:

  • Signing orders and forms
  • Routing clinical documents
  • HIPAA agreements
  • Taking medical notes concerning our respective patients.
These tasks ensure that our patient’s compliance and medical history are on file and available to the caregivers and medical parties involved.

Payor Benefits include, but are not limited to:

  • Cost management for patients and physicians
  • Coordination of eligibility, benefits, billing, and reimbursement
  • Experienced and skillful payor relations team
  • Patient adherence to utilization via counseling sessions
  • No medication waste or abuse

Our patient performance reports have helped TNH establish a corporate compliance program unlike most specialty pharmacies. Our methods include:

  • Yearly audits to monitor overall patient compliance
  • Conduct ongoing program improvements
  • Evaluations and analyses on patient experience
  • Analyze surveys
  • Track and manage prescription histories
  • Analyze patient-physician dynamics
  • Track and study socio-economic factors that indirectly influence adherence program
. The use of these methods has helped TNH work toward the highest standard for compliance obligations deemed by the Health Insurance Portability and Accountability Act (HIPAA).

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