Patient Enrollment

We understand the difficulties of managing complex and chronic conditions, which is why we offer a simplified enrollment process.

At TNH Advanced Specialty Pharmacy, we do all the paperwork so you don’t have to. We manage the following:

1. Check your eligibility for benefits (includes Medicare Part D)

2. Our Prior-Authorization Department Specialists obtain the green light to fulfill your prescription treatment needs

3. Our Co-Pay Department Specialists work to connect financially disabled patients with our partner foundations for financial support

4. We coordinate, manage and follow-up with patient benefits so you don’t have to

5. We deliver your medication and medical equipment to you at no extra cost

Getting Started

TNH Pharmacy will only dispense prescription drugs upon receipt of a valid prescription from an authorized provider under state and federal laws.

NEW PRESCRIPTION: (MAIL-IN )

If the prescriber has provided you with a written prescription you may mail the original prescription to us to fill. Please send the original prescription to: TNH Pharmacy 2, Attention Pharmacist, 15211 Vanowen St. #301 Van Nuys, CA 91405.
Please be advised that we may call the prescriber or his representative to verify the prescription order.

NEW PRESCRIPTION: (CALL-IN)

A prescription may be called into TNH Pharmacy ONLY by a licensed and authorized prescriber or his/her representative.

NEW PRESCRIPTION: (FAX)

A prescription may be faxed TNH Pharmacy ONLY by a licensed and authorized prescriber or his/her representative. The facsimile prescription must come directly from the prescriber’s office, not from the patient.

REFILL PRESCRIPTION

A prescription is considered a refill if it has previously been filled at TNH Pharmacy. The refill may by ordered online through our refill prescription page, by calling a TNH Specialist at 1-877-849-9591 or by sending us an email at info@tnhpharmacy.com. We can easily access your prescription information once you provide us with your name, telephone number and the prescription number. You may also refill your prescription through the TNH live portal, please call us directly to receive a username and password for access to your personal portal account.

TRANSFERRED PRESCRIPTION

If you would like TNH Pharmacy to fill a prescription that you have previously filled at another pharmacy we will be able to transfer the prescription to our pharmacy after you have provided us with the appropriate information. Please call one of our pharmacists at 1-877-849-9591 or provide the information to us via email at info@tnhpharmacy.com .

CONTROLLED SUBSTANCES

TNH Online Pharmacy will NOT fill Controlled Substance prescriptions online. TNH pharmacy will only dispense a controlled substance to a person who presents a written, valid prescription issued for a legitimate medical purpose based upon a medical relationship with a prescribing practitioner to patients and prescribers in California ONLY. This includes at least one prior in-person medical evaluation or medical evaluation via telemedicine in accordance with applicable requirements of section 309 of the Controlled Substances Act.

COPAYS

TNH Online Pharmacy accepts most major prescription plans and will charge you the copay that is determined by the insurance carrier. Charges made to the credit card you provide us will not be made until the time of shipment.

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