Thank you for taking the time to complete this survey by TNH Specialty Pharmacy. Your feedback is important to us in how we can better improve our services. This survey will take less than 5 minutes of your time, and your answers will be completely anonymous. The responses will be used to improve our day to day operations to better serve our customers. Please circle the number that best applies to your experience with TNH Specialty Pharmacy.

1. How professional was our staff?

 Extremely professional Very professional Moderately professional Slightly professional Not professional

2. How would you rate the timeliness of our service?

 Extremely responsive Very responsive Moderately responsive Slightly responsive Not at all responsive

3. How satisfied were you with the level of communication from our clinical pharmacist and/or staff?

 Extremely satisfied Very satisfied Moderately satisfied Slightly dissatisfied Extremely dissatisfied

4. How can we better meet your needs?

5. Comments, suggestions concerns?

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